• Parking
• External plant
• Pneumatic Plant
• Upload and download
• Drainage services for bathrooms and drinking water
• Cleaning of passenger and crew cabins
• Luggage and cargo transportation
• Weight and balance
• Drag and push
• Ground and cabin communication during the start-up phase
• Ramp coordination

• Scanner and interpretation
• Luggage Custody Arriving and Departing
• Warehouse custody
• Main Gate Custody
• Custody during the overnight

• Receive and review the export cargo and its documents
• Receive the import cargo and its documents
• Report to the XXI Century Customs computer system
• Rigorous anti-drug and anti-explosive control at each shipment
• Preparation of cargo for shipment
• Palletizing, depalletizing and notching of the load
• Arrival cargo review
• Store incoming cargo for up to 48 hours and deliver it to official warehouses
• Collection of freight Collect, report, and remit the collected values, according to the regulations of the carrier
• Custody, control and manage the valued species
• Check the ULD
• Attend the initial phase of claims and provide the necessary support to address them
• Notify and deliver the cargo and import documents to the consignees

• Plane Parking
• Ground-Cabin Communication
• External plant
• Loading and unloading of the aircraft
• Push back

• Custody of Cargo Arriving and Departing
• Custody of the airplane’s bins
• Main gate custody
• Custody during the overnight

• Weight and Balance
• Flight Plan
• Meteorology

• Food, ice, Beverage Supply

Transit

Quick inspection that is always carried out before each flight and as close as possible to the plane’s departure to check its general condition: structural damage, access panels and registers, service to the aircraft, etc.

Daily

Review that must be carried out before the first flight of the day, without exceeding forty-eight hours in any case, during which the general condition of the plane is checked but having additional time to design a corrective action if necessary.

On-Call service

Availability to perform basic maintenance service at the customer’s request.

(Services provided through Strategic Alliance)

We can perform on behalf of your organization:

• The management of the working fund and its replacement
• The control of invoices, payment supervision of services that are generated because of the operations
• Control and manage of debit and credit notes
• Attend to the telephone and personal requirements of an administrative nature made by travel agencies and suppliers
• Systematically deliver and receive the documents required by branch to and from the Outsourcing
• Prepare reports in a clear, complete, and reliable way as provided by the parent company
• Control the handling of equipment and materials left on consignment by the Branch for the development of the activities of the Colombia Branch
• Control sales reports
• Control the handling and payment to the branch of credit cards
• Fill out the Egress relations
• Handle everything related to refunds
• Address passenger claims in the second phase and pay compensation to them in accordance with the approval of the Headquarters
• Prepare the banking movement daily, to deliver by fax or email to the person or department designated by the Headquarters
• Negotiate currencies and money transfers to the Headquarters at its request
• Make the monthly sales report
• Make the monthly comparative report month by month of sales and expenses
• Manage and control inventory in valued ways
• Any other report required by the organization